If you ship goods out of China, you've been tortured by customs paperwork at some point. I know I have.
I used to clear everything under general trade. Every shipment meant a stack of documents: contracts, commercial invoices, packing lists, customs declarations. The broker charged me a few hundred yuan per filing, and I still had to wait in line. For smaller shipments, the paperwork cost alone ate a huge chunk of my margin.
Then I dug into 9710 and 9810 — two customs supervision codes China built specifically for cross-border e-commerce exports. Two years of hands-on use later, here's everything I learned, so you don't have to pay the same tuition I did.
What 9710 and 9810 Actually Are, in Plain English
9710 is "cross-border e-commerce B2B direct export." In human terms: you're in China, an overseas business buyer places an order (think Alibaba International or a wholesale order on your own site), and you ship the goods straight to them. You declare under 9710.
9810 is "cross-border e-commerce export to overseas warehouses." Human version: you bulk-ship goods to an overseas warehouse first, then fulfill individual orders from that warehouse as sales come in. Under 9810, you can start the tax rebate process as soon as the goods leave China — no waiting until everything sells.
Unlike 9610 (B2C direct-mail parcels), 9710/9810 are B2B channels with bigger volumes and higher shipment values.
The core difference in one line: 9710 means "sell first, then ship." 9810 means "ship first, then sell."
One practical note: before using 9710, your company needs to be registered on a cross-border e-commerce platform or the single-window system. You then declare via manifests and file consolidated declarations periodically — no full customs process per shipment. For 9810, the overseas warehouse itself needs proper filing, and you manage follow-up based on actual sales after the goods arrive. A decent broker can walk you through both registrations in half a day. Don't try to decode the policy documents alone.
Direct Shipping? Take 9710. Stocking an Overseas Warehouse? Take 9810
How to choose? Look at how your goods actually move. Don't guess.
If you take B2B orders and ship directly from China to overseas business buyers, go 9710. Declarations are simplified — you can declare using 6-digit HS codes instead of preparing the full document set for every shipment like general trade demands. Faster and cheaper.
If you run Amazon FBA or a third-party overseas warehouse and pre-position stock abroad, go 9810. The goods move first and the orders catch up later. Better delivery times, easier returns and after-sales.
Two real examples from my own shipments.
My first 9710 shipment went out at the end of 2023 — phone accessories from Guangzhou to a client in Southeast Asia, worth roughly 150,000 yuan. The broker filed the manifest declaration, customs released it the same day, and clearance on the buyer's side went through without a hitch. Since then, every B2B direct order of mine goes 9710. Document prep dropped from two or three days to half a day, and broker fees fell sharply.
In August 2024, I sent a 9810 shipment to my Los Angeles warehouse — about 5,000 small home appliances. My broker filed in the morning and customs released the goods the same day. Simplified declaration is genuinely fast. The cargo went by sea and arrived at the warehouse a little over a month later. On the rebate side, once the export documents were complete I could start the process, and the money came back far quicker than before — back when I used buy-a-permit exports, my rebate was zero. No comparison.

Contrast that with a friend of mine who shipped similar goods to Europe under general trade (code 0110). Three days preparing documents, nearly a thousand yuan in broker fees, then another two days lost to inspection. Similar cargo value, but the paperwork cost was several times higher.
So it's not about whose products are better. It's about picking the right lane.
Rough math: under general trade, broker and paperwork fees ran me the better part of a thousand yuan per shipment. Fifty shipments a year, that's around fifty thousand yuan just on documents. After switching to 9710/9810, simplified declarations cut those fees by more than half. For a small or mid-size seller, that's not pocket change — it's real margin.
9710/9810 vs. General Trade: Where They Win
Here's the side-by-side:
| 9710 | 9810 | General Trade (0110) | |
|---|---|---|---|
| Declaration | Simplified; 6-digit HS codes allowed | Simplified declaration | Full formal declaration per shipment, complete document set |
| Inspection | Priority inspection lane | Priority inspection lane | Standard inspection process |
| Tax rebate | Available with proper invoices | Rebate process can start once goods exit China | Available with proper invoices |
| Best for | B2B export orders shipped direct from China | Overseas warehouse stocking (FBA / third-party / self-built) | Traditional bulk foreign trade |
Note: exact rebate conditions and procedures vary — always check the latest customs policies in your port city before you file.
Three Pitfalls I've Personally Stepped In
First, declare honest values. Some sellers under-declare to make life easier. Customs runs price database comparisons, and misdeclared values get flagged fast. A holdup delaying your sailing schedule is the small problem — land on a watchlist and every future shipment gets inspected. Declare what it's actually worth.
Second, 9810 rebates have preconditions. Your overseas warehouse needs proper filing, your foreign-exchange receipts have to reconcile, and the sales accounting has to be completed on time. The rebate isn't done when you file — if the follow-up accounting falls behind, prepaid rebates can be clawed back. Requirements differ by region, so confirm everything with your broker against the latest customs policies before you start. Don't wing it.
Third, don't mix up the modes. Direct B2B shipments from China go under 9710; overseas warehouse stocking goes under 9810. Don't use them interchangeably to save trouble — when the declared mode doesn't match the actual flow of goods, both rebates and audits turn into problems.
One more thing worth knowing: in February 2026, China rolled out a tax-free returns policy — goods exported in 2026–2027 under these e-commerce codes (including 9710/9810) that come back in original condition within 6 months can be exempt from import taxes. Check the latest customs announcements for the exact conditions; if you run an overseas warehouse with meaningful return volumes, this one's worth studying.
Bottom line: smaller sellers should get comfortable with 9710 first — fast declarations, low cost. Once you're running an overseas warehouse, switch to 9810 without hesitation — rebates that don't wait for sales cut your cash-flow pressure dramatically.
This trick genuinely worked for me — what I saved on paperwork plus the rebates paid for two extra rounds of inventory.
By Ah K, E-commerce Seller (5 yrs)







